Tight Line was founded in 2003 on the principle that superior customer service will differentiate us from other remodeling contractors in the market. This means doing the simple things well for our customers such as, showing up on time and doing exactly what we say we are going to do.
Terry Taylor, the founder and President of Tight Line, has over 30 years of experience in the construction industry, previously holding the position as Director of Sales for USG Corporation a Fortune 500 building materials manufacture. Terry’s reputation and commitment to customer service is the driving force behind Tight Line’s high standards.
“What a great experience! I could not recommend them any higher. Really a class act with good communication and follow up during the entire process”. Sam P, – Marietta GA.
At Tight Line Exteriors, we focus every day on four deliverables: “The Tight Line Four C’s”
1. Commitment to Customer Service and Quality.
From the planning stages to the final punch out items, we believe that home remodeling should be an exciting and pleasant experience. Delivering a quality finished product and catering to all of the customer’s needs is our way of assuring we complete the job and gain another happy customer. We insist on using the finest materials and our craftsmen are the best in the industry. Our strong vendor relationships ensure we have access to the latest product innovations. Tight Line craftsmen are continuously educated on proper application procedures and best practices in the industry. Our attention to detail through on-site supervision minimizes imperfections and provides the highest quality look and feel for your home. We work hard so that you can enjoy the process with the confidence of knowing the work is being done right.
2. Communication before, during and after the remodeling project.
Effective communication starts from the first day we discuss your wants and needs with your Tight Line Sales Representatives. Our conclusive sales meetings foster a relationship in which our customers never feel pressured to purchase anything. We believe our customers are never “sold a job”, but rather they “purchase” a Tight Line Exterior system.Our philosophy of providing clear communication continues into the construction process. Our professional field supervisors will be in communication with you, each step of the way. There should be few if any surprises with any of the aspects of your home remodeling project.
And finishing your project is only the beginning of a long term relationship. One in which we strive to become your “Trusted Resource” for all of your home remodeling projects and dreams.
3. Keeping your home Clean during construction.
4. Offering you the best value for the Cost of your project.
Tight Line guarantees very competitive pricing and value-added remodeling of your home. We offer some of the highest quality products in the market which carry the best warranties available. Names like James Hardie Color Plus siding, Simonton Windows and Owens Corning Duration Shingles.We also know that not all of these products may be in every home owners budget. That’s why we offer our customers options to suit the quality of the workmanship that you expect within your budget. We may not always be the lowest bid, but we will always offer the best value for your hard earned dollars.
Call Tight Line Exteriors at (770) 502-2282 for a FREE, no obligation in-home evaluation and estimate. It never hurts to find ask!
“I am really really happy with the outcome of this project. We have had numerous neighbors come by and ask who did the work? We are very happy to pass Tight Line’s name on to other home owners in the area”. Brenda B. Marietta, GA.
“Start to finish took 6-7 work days and the new siding looks great. High marks for timeliness and quality!” Dave B. – Marietta GA.
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